Terms of Service

Effective Date: July 16, 2026  |  Last Updated: July 16, 2026

Welcome to Marshall Bros. These Terms of Service ("Terms") govern your use of our website (marshallbrosco.com), services, and communications ("Services"), provided by Marshall Bros, LLC ("Company", "we", "our", or "us"), a Colorado limited liability company located at 2700 W 103rd Ave, Denver, CO 80260.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.

1. About Our Company

Marshall Bros, LLC is a Colorado-based solar service company specializing in service work on existing solar installations for residential and commercial clients. We provide professional detach and reset, system troubleshooting, battery backup installation, and ongoing service updates throughout the state of Colorado. Our contact information is listed in Section 13 below.

2. Services Provided

Marshall Bros, LLC provides solar service work including, but not limited to:

• Detach and Reset: Safe removal and reinstallation of solar panels for roof repairs, replacements, or maintenance.
• Troubleshooting and Service Work: System inspections, diagnostics, repairs, and corrective service on existing solar installations.
• Battery Backup: Battery backup consultation and installation.
• Service Updates: System updates, monitoring support, and ongoing maintenance.
• Scheduling & Support: Site assessments, appointment scheduling, and follow-up customer support.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. Use of Services

You agree to use our Services in compliance with all applicable laws and regulations, including A2P messaging compliance, the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and other data protection laws. You must not use our services for any unlawful or unauthorized purpose.

4. SMS Messaging Terms

If you opt in to receive SMS messages from Marshall Bros, LLC:

• Opt-In Method: Consent is collected via the chat widget on our website at marshallbrosco.com. Opt-in is never pre-checked or assumed.
• Opt-In Requirement: Opting in to receive SMS messages is not required to book or purchase any services from Marshall Bros, LLC.
• Verifiable Consent: All opt-in data and consent is recorded and verifiable at the time of submission.
• Message Types: You may receive text messages (SMS) including appointment confirmations, scheduling reminders, service updates, follow-up messages, and customer support communications. With separate consent, you may also receive marketing and promotional messages related to our solar services.
• Message Frequency: Message frequency varies based on your service activity. You may receive up to 10 messages per month.
• Message & Data Rates: Standard message and data rates may apply. Check with your wireless carrier for details.
• Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation, and no further messages will be sent. Marketing messages will always include opt-out language such as "Reply STOP to unsubscribe."
• Help: Reply HELP for assistance, or contact us at [email protected] or (303) 819-8110.
• Carriers: Major US wireless carriers are supported. We do not guarantee message delivery, and carriers are not liable for delayed or undelivered messages.

For information about how we handle your SMS data and phone number, please see Section 3 of our Privacy Policy.

5. Client Responsibilities

As a customer of Marshall Bros, LLC, you agree to:

• Provide accurate and lawful information.
• Be responsible for securing any necessary consents and legal approvals on your property.
• Use our services ethically and in line with applicable standards.

6. Payment Terms

All payments for solar service work are due as agreed in your service proposal, work order, or invoice. Late payments may incur additional fees. We reserve the right to suspend service for nonpayment.

7. Intellectual Property

All materials we create in connection with your project — including proposals, plans, diagrams, and written content — remain the intellectual property of Marshall Bros, LLC until payment is received in full. Upon full payment, ownership of custom-created content may be transferred as agreed in writing.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement, unless disclosure is required by law or consented to in writing.

9. Limitation of Liability

We provide our services "as is" and disclaim all warranties to the fullest extent permitted by law. Marshall Bros, LLC is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Services.

10. Termination

We may terminate or suspend services if you breach these Terms. Upon termination, you must cease all use of our materials and return or destroy any confidential information.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with a revised "Effective Date" and "Last Updated" date and become effective upon posting. We encourage you to review this page regularly.

13. Contact Us

For any questions about these Terms or our SMS messaging program, please contact us: